United Breaks Guitars

Could air travel be worse right now?  Prices and delays are way up and service is way down.

Dave Carroll, whose guitar broke when he flew on United Airlines, took matters into his own hands when he uploaded his YouTube video, “United Breaks Guitars,” a witty country tune that skewers the airline’s lousy service and complacent attitude.

In response to Carroll¹s video, which has garnered over three million views since July 6 of this year, United has offered to provide him with compensation. He states that the offer was generous, but late and would rather them donate the money to charity.

Power to the people!  Advertising works both ways.


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